Terms and Conditions
Terms & Conditions
Last Updated: September 11, 2026
Welcome to WeSolve Digital. These Terms & Conditions ("Terms") govern your access to and use of wesolve.ca, as well as your interactions with WeSolve Digital through our website, consultations, proposals, and related services.
By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.
1. About WeSolve Digital
WeSolve Digital is a digital marketing agency based in Alberta, Canada. We provide digital marketing, strategy, technology, and related business services.
Our services may include:
- Website design and development
- Search engine optimization (SEO)
- Local SEO
- Pay-per-click advertising and campaign management
- Social media marketing and management
- Content marketing and strategy
- Email marketing
- Video marketing
- Conversion rate optimization
- Reputation management
- CRM and marketing automation
- Digital strategy and consulting
- Other related digital services
The availability, scope, pricing, and specific terms of individual services may vary.
2. Website Use
You may use our website for lawful purposes and to learn about WeSolve, access available resources, contact us, or inquire about our services.
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Attempt to gain unauthorized access to our systems or accounts
- Interfere with the operation or security of the website
- Introduce malware, malicious code, or harmful technologies
- Scrape, copy, or reproduce website content unlawfully
- Misrepresent your identity or affiliation
- Use the website in a manner that infringes the rights of others
We may restrict or block access to the website where reasonably necessary to protect our systems, users, or business.
3. Website Information
We make reasonable efforts to keep the information on our website accurate and current. However, website content is provided for general informational purposes and may not always reflect the most recent services, pricing, platform features, industry developments, or other information.
Website content should not be considered legal, financial, accounting, or other regulated professional advice.
You should obtain appropriate professional advice where your situation requires it.
4. Consultations and Service Inquiries
Booking a consultation, submitting a form, requesting an audit, or contacting WeSolve does not automatically create a client relationship or require WeSolve to provide services.
A client relationship generally begins only after the parties agree to the applicable scope, pricing, and other service terms.
We reserve the right to accept or decline projects or service requests at our discretion, subject to applicable law.
5. Proposals, Quotes, and Service Agreements
Services provided to clients may be governed by a separate proposal, statement of work, order form, service agreement, subscription agreement, or other written agreement.
These documents may establish terms relating to:
- Scope of work
- Deliverables
- Project timelines
- Fees and payment schedules
- Recurring services
- Minimum commitments or contract periods
- Revisions
- Client responsibilities
- Advertising budgets
- Cancellation or termination
- Intellectual property ownership
- Other project-specific requirements
If a separate written agreement between you and WeSolve conflicts with these website Terms, the separate written agreement will generally govern the applicable paid services to the extent of that conflict.
6. Pricing and Payment
Pricing for WeSolve services may vary depending on the project, scope, service requirements, advertising budget, technology requirements, and other relevant factors.
Unless specifically stated otherwise, website prices, examples, or estimates are not binding quotations.
Payment terms, billing frequency, deposits, recurring charges, taxes, late payments, cancellation terms, and other financial conditions will be communicated through the applicable proposal, invoice, order form, or service agreement.
Clients are responsible for paying agreed fees and applicable taxes in accordance with the applicable agreement or invoice.
7. Client Responsibilities
Successful delivery of digital services often depends on timely client cooperation.
Clients may be responsible for providing:
- Accurate business information
- Timely approvals and feedback
- Website, domain, hosting, CRM, and platform access where required
- Brand assets, images, logos, and content
- Advertising account access
- Product or service information
- Required legal disclosures or industry-specific information
- Other materials reasonably necessary to perform the services
Delays in receiving required information, access, approvals, or feedback may affect timelines, performance, or deliverables.
8. Marketing Results and Performance
Digital marketing performance is affected by many factors outside WeSolve's control.
These may include:
- Search engine algorithms
- Advertising platform policies and algorithms
- Market conditions
- Competition
- Advertising budgets
- Website quality and conversion performance
- Customer demand
- Client responsiveness and implementation
- Third-party technologies and platforms
- Changes in industry trends or consumer behaviour
Unless expressly stated in a separate written agreement, WeSolve does not guarantee specific search engine rankings, traffic levels, impressions, leads, conversions, sales, revenue, return on advertising spend, or other business outcomes.
Examples, case studies, testimonials, projections, audits, forecasts, or past results are provided for informational purposes and do not guarantee future performance.
9. Search Engines and Third-Party Platforms
Many WeSolve services rely on or interact with third-party platforms, software, networks, and service providers.
These may include platforms and services provided by:
- Meta
- Search engines
- Social media platforms
- Advertising networks
- CRM and marketing automation providers
- Email and communication providers
- Website hosting providers
- Domain registrars
- Analytics and reporting platforms
- Other software and technology providers
WeSolve does not control third-party platforms and cannot guarantee their availability, functionality, policies, pricing, algorithms, approval processes, account decisions, or continued operation.
Third-party services may change, suspend, restrict, reject, or discontinue features or accounts independently of WeSolve.
10. Advertising Accounts and Ad Spend
Where WeSolve manages paid advertising, advertising spend paid to third-party platforms may be separate from WeSolve's management or service fees unless expressly stated otherwise.
Clients remain responsible for authorized advertising budgets and charges made by third-party advertising platforms in accordance with the applicable service agreement.
Advertising platforms retain control over matters such as ad approval, account eligibility, policy enforcement, delivery, auction results, and platform availability.
11. Intellectual Property
Unless otherwise stated, the WeSolve website and its original content, branding, graphics, designs, written materials, strategies, tools, templates, and other materials are owned by or licensed to WeSolve and are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, republish, sell, license, or commercially exploit our materials without permission except where permitted by law.
Ownership of work created specifically for a paying client may be governed by the applicable proposal or service agreement.
12. Client Materials and Permissions
Clients may provide WeSolve with logos, photographs, videos, text, trademarks, customer information, advertising materials, or other content required to perform services.
By providing these materials, the client represents that it has the necessary rights, licences, consents, or permissions for WeSolve to use them for the agreed services.
Clients remain responsible for ensuring that materials and claims they provide are accurate, lawful, and do not improperly infringe the rights of third parties.
13. Portfolio, Testimonials, and Case Studies
WeSolve may display publicly available work, client-approved materials, testimonials, or project results in our portfolio, website, proposals, social media, or marketing materials where we have an appropriate basis or permission to do so.
Any confidentiality, attribution, or portfolio-use requirements agreed to in a separate written agreement will take precedence.
14. Confidential Information
During a client relationship, either party may receive confidential or commercially sensitive information from the other.
Confidentiality obligations applicable to a specific project may be established in the relevant service agreement, proposal, statement of work, or separate confidentiality agreement.
Nothing on this website should be interpreted as replacing any confidentiality obligations separately agreed between WeSolve and a client.
15. Third-Party Links
Our website may contain links to third-party websites, tools, platforms, or resources.
These links are provided for convenience or informational purposes. WeSolve does not control and is not responsible for the content, availability, security, accuracy, or practices of third-party websites or services.
Your use of third-party websites and services is subject to their own terms, policies, and practices.
16. Website Availability
We aim to keep our website accessible and functional, but we do not guarantee uninterrupted or error-free availability.
The website may occasionally be unavailable due to maintenance, technical issues, security concerns, hosting problems, third-party services, updates, or circumstances outside our reasonable control.
We may modify, suspend, or discontinue parts of the website where reasonably necessary.
17. Disclaimers
To the extent permitted by applicable law, our website and general website content are provided on an "as is" and "as available" basis.
We make reasonable efforts to provide useful and accurate information, but we do not warrant that all website information will always be complete, current, error-free, or suitable for every purpose.
Nothing in these Terms excludes warranties, guarantees, rights, or remedies that cannot lawfully be excluded or limited.
18. Limitation of Liability
To the maximum extent permitted by applicable law, WeSolve will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from the use of, or inability to use, this website.
This may include, where legally permissible, loss of profits, revenue, business opportunities, data, goodwill, or other intangible losses.
Liability relating to paid client services may be subject to additional limitations contained in the applicable service agreement.
Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.
19. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of the website, your violation of these Terms, or materials you provide that infringe the rights of another person.
Any broader indemnification obligations relating to paid services will be governed by the applicable client agreement.
20. Privacy
Your privacy is important to us. Our collection, use, disclosure, and handling of personal information is described in our Privacy Policy.
By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.
21. Electronic Communications
When you contact WeSolve electronically, submit a form, or otherwise communicate with us digitally, you consent to receiving communications necessary to respond to your inquiry or administer our relationship.
Marketing communications are handled in accordance with applicable law and our Privacy Policy. Where applicable, you may unsubscribe from marketing communications using the unsubscribe mechanism provided.
22. Suspension or Termination
We may restrict or suspend access to our website where reasonably necessary because of misuse, security concerns, suspected unlawful activity, or violation of these Terms.
Suspension, cancellation, or termination of paid client services will be governed by the applicable proposal, service agreement, order form, or other agreement between the parties.
23. Changes to These Terms
We may update these Terms periodically to reflect changes to our website, business practices, services, technologies, or applicable legal requirements.
The most current version will be posted on this page with an updated Last Updated date.
Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
24. Governing Law
These Terms and your use of this website are governed by the applicable laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.
Nothing in these Terms limits any rights or protections that cannot lawfully be waived under applicable law.
25. Severability
If any provision of these Terms is determined to be invalid, unenforceable, or unlawful, that provision will be interpreted or limited to the extent reasonably necessary, and the remaining provisions will continue in effect to the extent permitted by law.
26. Entire Agreement
These Terms constitute the agreement governing general use of the WeSolve website.
They do not replace a separate proposal, statement of work, order form, subscription agreement, service agreement, or other written agreement governing paid services.
Where a separately executed agreement applies to services provided by WeSolve, that agreement will govern those services to the extent of any inconsistency with these website Terms.
27. Contact Us
If you have questions about these Terms & Conditions, please contact us:
WeSolve Digital
Calgary, Alberta, Canada
Email: info@wesolve.ca
Phone: (587) 815-4730
Website: www.wesolve.ca